How Egypt carried on delivering IT services
Posted by By Mark Hillary at 3 March, at 16 : 44 PM Print
There are some US executives who consider that Brazil, and Latin America in general, is a dangerous place to do business. IT Decisions recommends an evening stroll east of the Capitol in Washington DC to recalibrate what these executives might consider dangerous.
But when considering danger in IT outsourcing, what could go really wrong when you are working with an offshore IT partner? The government collapses and the military takes over? The Internet is cut to the entire nation for several days? Mobile telecommunications down or severely disrupted?
How about all of those, plus civil disruption added to the mix.
Amgad Kaldas is an Egyptian CEO who not only coped with the recent crisis in his country, but his company carried on delivering code to clients by using a dial-up connection to an ISP outside the country.
Amgad’s company, Arkdev, has been inundated with praise from customers who had feared the worst, yet found that when the crisis struck Cairo, the Arkdev team continued to deliver using any possible method. Amgad explained to IT Decisions that he believes the experience has brought his firm much closer to all his existing clients.
It looks like a great outcome for Arkdev. Existing clients are closer and new clients will be impressed by the way Arkdev handled the crisis – surely nothing as serious as that could ever come their way again?
Amgad’s experience does emphasise some of the issues raised by IT Decisions recently in our Nasscom special focus on political risk. A happy ending for some, may not be happy for all.
Photo by Al Jazeera licensed under Creative Commons
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Ark Development in the media « Arkdev, 1 year ago
[...] http://itdecs.com/2011/03/how-egypt-carried-on-delivering-it-services/ [...]
IT Decisions, 1 year ago
@vodafoneegypt You may be interested in this IT firm from Egypt that never stopped working http://bit.ly/eXt8Hk #itdecs
IT Decisions, 1 year ago
@almasryalyoum_e You may be interested in this IT firm from Egypt that never stopped working http://bit.ly/eXt8Hk #itdecs
IT Decisions, 1 year ago
@zeinobia You may be interested in this IT firm from Egypt that never stopped working http://bit.ly/eXt8Hk #itdecs
IT Decisions, 1 year ago
@doniasamirghanm You may be interested in this IT firm from Egypt that never stopped working http://bit.ly/eXt8Hk #itdecs
Dara Mouracade, 1 year ago
V. interesting indeed! RT @itdecs: @arabnetme IT firm from Egypt that never stopped working http://bit.ly/eXt8Hk #itdecs
IT Decisions, 1 year ago
@FionaGraham business of tech, Egypt style http://bit.ly/eXt8Hk
Mark Hillary, 1 year ago
@HuffPostTech thought this egypyt tech story might interest you http://bit.ly/eXt8Hk from @itdecs
Mark Hillary, 1 year ago
@mashable u might interested in what these guys in egypt did with fb after crisis – here http://bit.ly/h1a4cD and here http://bit.ly/eXt8Hk
Managed Hosting, 1 year ago
When the internet goes out it people need to get creative on providing services.
Mark Hillary, 1 year ago
Certainly that’s true and I think the team Amgad leads showed they could certainly be creative about finding a way to carry on!
IT Decisions, 1 year ago
@SammyHamouda this hi-tech egypt story might interest you http://bit.ly/eXt8Hk
IT Decisions, 1 year ago
@BBC_Outriders an interesting egypt story for you here http://bit.ly/eXt8Hk
Ark Development in the media |, 7 months ago
[...] http://itdecs.com/2011/03/how-egypt-carried-on-delivering-it-services/ [...]
Occupy Wall Street… then Brazil | IT Decisions, 7 months ago
[...] (typeof(addthis_share) == "undefined"){ addthis_share = [];}The Arab spring may have been helped by social media, but the Occupy Wall Street movement has been entirely fuelled [...]