Brazilian academic gives a social media lesson

Posted by By at 25 May, at 19 : 41 PM Print

Brazilian academic gives a social media lesson

Renata Santiago is a professor at FAAP university in São Paulo, teaching social media and communications. She also teaches digital communications at SENAC and is a social media strategist at CDN Digital.

In this interview, she talks to IT Decisions about the corporate use of social media tools in Brazil, specifically:

  • How she uses social media in her own job
  • How does B2B social media work, when compared to B2C?
  • Will social media change corporate structures?
  • Are the corporate policies banning social media use changing?
  • How do you measure the ROI of social media?
  • Can comms and PR be improved using social media?

Photo by JD Hancock licensed under Creative Commons

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29 Comments

  1. Renata Santiago, 11 months ago Reply

    Thank you, @markhillary and @itdecs for interviewing me. http://bit.ly/iEbrwB

  2. IT Decisions, 11 months ago Reply

    RT @tinhasantiago Thank you, @markhillary and @itdecs for interviewing me. http://bit.ly/iEbrwB

  3. IT Decisions, 11 months ago Reply

    Brazilian academic on how companies can use social media http://bit.ly/iEbrwB

  4. Mark Hillary, 11 months ago Reply

    Brazilian academic on how companies can use social media http://bit.ly/iEbrwB

  5. Renata Santiago, 11 months ago Reply

    RT @itdecs: Brazilian academic on how companies can use social media http://bit.ly/iEbrwB #IT #SM

  6. CDN Digital, 11 months ago Reply

    Thank you! RT @itdecs: Brazilian academic on how companies can use social media http://bit.ly/iEbrwB #SM #corporate #change

  7. IT Decisions, 11 months ago Reply

    Social media. Already important for companies in Brazil. How about you? http://bit.ly/iEbrwB

  8. Mark Hillary, 11 months ago Reply

    Social media. Already important for companies in Brazil. How about you? http://bit.ly/iEbrwB

  9. Renata Santiago, 11 months ago Reply

    Social media. Already important for companies in Brazil. How about you? http://bit.ly/iEbrwB

  10. Stephen Jenner, 11 months ago Reply

    RT @itdecs: Brazilian academic talks about use of social media for companies @BRASSCOM @nasscom http://bit.ly/iEbrwB

  11. Mark Hillary, 11 months ago Reply

    RT @itdecs: Brazilian academic talks about use of social media for companies @BRASSCOM @nasscom http://bit.ly/iEbrwB

  12. Renan Abbade, 11 months ago Reply

    @tinhasantiago não é fraca não… Que beleza! http://migre.me/4DLoi

  13. Isabela Abreu, 11 months ago Reply

    Social media. Already important for companies in Brazil. How about you? http://bit.ly/iEbrwB

  14. IT Decisions, 11 months ago Reply

    How do you measure the ROI of social media? http://bit.ly/iEbrwB

  15. IT Decisions, 11 months ago Reply

    How do you measure the ROI of social media? http://bit.ly/iEbrwB

  16. IT Decisions, 11 months ago Reply

    Are companies still banning social media at work? http://bit.ly/iEbrwB

  17. Mark Hillary, 11 months ago Reply

    Are companies still banning social media at work? http://bit.ly/iEbrwB

  18. Mark Hillary, 11 months ago Reply

    RT @itdecs: How do you measure the ROI of social media? http://bit.ly/iEbrwB

  19. Angelica Mari, 11 months ago Reply

    How do you measure the ROI of social media? http://bit.ly/iEbrwB

  20. Mark Hillary, 11 months ago Reply

    How do you measure the ROI of social media? http://bit.ly/iEbrwB

  21. IT Decisions, 11 months ago Reply

    How do you measure the ROI of social media? http://bit.ly/iEbrwB

  22. IT Decisions, 11 months ago Reply

    How do you measure B2B social media use? http://bit.ly/iEbrwB

  23. Mark Hillary, 11 months ago Reply

    How do you measure B2B social media use? http://bit.ly/iEbrwB

  24. Narendra Nag, 11 months ago Reply

    How do you measure B2B social media use? http://bit.ly/iEbrwB

  25. MJPCONGO, 11 months ago Reply

    RT @itdecs: How do you measure B2B social media use? http://bit.ly/iEbrwB: http://bit.ly/l3sCuj

  26. Isabela Abreu, 11 months ago Reply

    How do you measure B2B social media use? http://bit.ly/iEbrwB

  27. The Schmooz Group, 11 months ago Reply

    How do you measure the ROI of social media? http://bit.ly/iEbrwB

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  29. IT innovation drives strategy at Europ Assistance | IT Decisions, 11 months ago Reply

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