Browsing Tag strategy
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14 May 2012 at 18 : 49 PM
ITD Research: Social media and the CIO
Social media is now deeply embedded in the corporate world in Brazil. About 90% of Brazil-based businesses are using social networking tools to promote their products and services and many large organizations now turn to these tools as the first place to look when hiring new employees. ...
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3 April 2012 at 16 : 08 PM
ITD Research: How Brazil firms use IT as a business advantage
CIOs worldwide often talk about how "the business" does not appreciate how technology can be used as a competitive advantage. This ITD research report investigates how Brazilian companies are faring in that respect. ...
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23 March 2012 at 05 : 06 AM
How customer service is changing with IT
Last week a group of international industry analysts visited São Paulo in Brazil and Bogotá in Colombia to explore how the customer experience company Teleperformance is operating in South America. In this video Juan Hurtada, the Teleperformance CEO for Colombia, and Gabriel Toscana, the Nearshore Division COO, give their views on a number of ...
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21 March 2012 at 18 : 05 PM
Team retention – culture eats strategy for lunch
Last week a group of international industry analysts visited São Paulo in Brazil and Bogotá in Colombia to explore how the customer experience company Teleperformance is operating in South America. In this video Gabriel Toscana, the Nearshore Division COO for Teleperformance, gives his views on retaining and motivating staff in South America and how ...
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21 November 2011 at 18 : 11 PM
Rhodia IT boss on handling a merger
It’s all change at specialty chemicals firm Rhodia. The French company has been acquired by Belgium-based firm Solvay earlier this year and IT is an important aspect of the merger, so IT Decisions caught up with Rhodia’s infrastructure and strategy director Fernando Birman about the plans for technology for both firms in the next few months. ...
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15 September 2011 at 19 : 37 PM
Interview: Luis Ricardo Almeida, CIO, Chubb
Dealing with business expectations from the IT function, the trouble with mobile development, the challenge of the Generation Y: the CIO at insurance giant Chubb Luis Ricardo Almeida talked about these topics and more, in an exclusive interview with IT Decisions. ...
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14 June 2011 at 18 : 06 PM
Interview: Sul America IT returns to growth
The CIO at insurance giant Sul America, Cristiano Barbieri, is now pressing ahead with an expansion agenda after years of belt-tightening prompted by the recession. He talked to IT Decisions about his plans for the years ahead, in an exclusive interview. ...
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9 June 2011 at 10 : 52 AM
This much I know: Claudio Martins, CIO, GM
Claudio Martins has been working in senior IT positions at General Motors (GM) in different regions worldwide over the last decade and was appointed as CIO for South America in 2010. In a few soundbites, the executive gives some of his views about IT management and leadership, the crisis in the car industry and the state of the Brazilian IT sector. ...
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6 June 2011 at 17 : 53 PM
Brazil must adopt modern labor law standards
Dr Ilan Oshri is an associate professor of strategy and technology management at the Erasmus Research Institute of Management in Rotterdam, Netherlands. Oshri spent time in Brazil working on outsourcing research related to the transfer of employees from Banco Real to India's Tata Group - IT Decisions asked him about the experience and issues he sees ...
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6 June 2011 at 12 : 19 PM
Interview: Business follows IT at Marisol
While many CIOs are choosing to focus on business needs, Brazilian apparel giant Marisol is experiencing a comprehensive business transformation as a result of a major software rollout. The company’s chief information officer Gelásio Schlup tells IT Decisions about the process in an exclusive interview. ...
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