Q&A: Genpact and the Twitterverse

When IT Decisions leader, Mark Hillary was recently about to meet the vice chairman of Genpact, Pramod Bhasin, he asked his followers on Twitter for their questions. Mark chose the three best questions and put them to Bhasin during a meeting in São Paulo.

In this video you can hear the Genpact executive explain:

What is Genpact doing to sustain their market and foster innovation?
Is he planning to open a new facility in Egypt?
Will his company offer more help for Mid-west American’s and their difficulty understanding call center agents?